Everything you need to know about our printing services, shipping, and file requirements.
Ordering
It depends on the product. Some items have no minimum, while others may require a small quantity for production efficiency.
Yes, rush production options are available at checkout for most items.
Orders can be canceled before they hit the production floor. Once printing begins, we cannot issue a refund.
Yes, we perform a basic pre-flight check on all files to ensure they are print-ready. However, we recommend reviewing your design for typos and layout errors before submission.
Digital proofs are provided for all custom orders to ensure accuracy before we go to press.
Absolutely! Our creative team can help bring your ideas to life with personalized designs that suit your brand.
We offer a variety of stocks from 100lb gloss text to heavy 16pt cardstock.
Yes, we have a trade program for resellers and high-volume business clients.
We provide a wide range of services including banners, brochures, packaging, merchandise, and custom designs tailored to your needs.
Turnaround and Shipping
Total time includes production (typically 2-4 business days) plus an additional 2 business days for shipping. You will receive a tracking number once your order departs.
Please contact our support team immediately with photos of the damage so we can arrange a reprint.
Our standard production time is 2-3 business days plus shipping, depending on the product.
Yes, rush production options are available at checkout for most items.
Currently, we ship to continental U.S. states (Excludes Hawaii and Alaska). Contact us for special international inquiries.
File Preparation and Upload
We recommend high-resolution PDFs, but also accept JPG, TIFF, and EPS files.
Yes, we perform a basic pre-flight check on all files to ensure they are print-ready. However, we recommend reviewing your design for typos and layout errors before submission.
Resolution refers to the detail in your image (DPI). For the best results, please provide files at 300 DPI at the final print size. For large format banners, a minimum of 150 DPI is acceptable.
Digital proofs are provided for all custom orders to ensure accuracy before we go to press.
CMYK is for printing; RGB is for screens. Please submit files in CMYK to ensure color accuracy.
Bleed refers to the extra area around your design that is trimmed off to ensure the color goes all the way to the edge.
Please include a 1/8 inch (0.125") bleed on all sides of your artwork.
Files should be CMYK, 150-300 DPI at full size, and saved as a PDF or high-quality JPG.
Absolutely! Our creative team can help bring your ideas to life with personalized designs that suit your brand.
Yes, we offer revisions to ensure the design meets your expectations before moving to production.
Files should be CMYK, 150-300 DPI at full size, and saved as a PDF or high-quality JPG.
Yes, we perform a basic pre-flight check on all files to ensure they are print-ready. However, we recommend reviewing your design for typos and layout errors before submission.
CMYK is for printing; RGB is for screens. Please submit files in CMYK to ensure color accuracy.
We recommend high-resolution PDFs, but also accept JPG, TIFF, and EPS files.
Total time includes production (typically 2-4 business days) plus an additional 2 business days for shipping. You will receive a tracking number once your order departs.
Resolution refers to the detail in your image (DPI). For the best results, please provide files at 300 DPI at the final print size. For large format banners, a minimum of 150 DPI is acceptable.
Digital proofs are provided for all custom orders to ensure accuracy before we go to press.
Please contact our support team immediately with photos of the damage so we can arrange a reprint.
Bleed refers to the extra area around your design that is trimmed off to ensure the color goes all the way to the edge.
We provide a wide range of services including banners, brochures, packaging, merchandise, and custom designs tailored to your needs.
Absolutely! Our creative team can help bring your ideas to life with personalized designs that suit your brand.
We accept common formats such as PDF, AI, PSD, and high-resolution JPG or PNG files.
It depends on the product. Some items have no minimum, while others may require a small quantity for production efficiency.
Yes, we offer revisions to ensure the design meets your expectations before moving to production.
Our standard production time is 2-3 business days plus shipping, depending on the product.
Yes, rush production options are available at checkout for most items.
Currently, we ship to continental U.S. states (Excludes Hawaii and Alaska). Contact us for special international inquiries.
Orders can be canceled before they hit the production floor. Once printing begins, we cannot issue a refund.
Please include a 1/8 inch (0.125") bleed on all sides of your artwork.